Telesales Executive Training
Enhance your career as a Telesales Executive with this comprehensive course. Learn techniques, strategies, and etiquette to excel in telesales and boost your performance.
Updated on Jun, 2025
Language - English
Lectures -10
Duration -2 hours
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Course Description
In the dynamic world of telesales, mastering effective communication and persuasive techniques is crucial. This course, designed for aspiring Telesales Executives, delves into essential skills such as prospecting, lead generation, and sales strategies. You'll explore various methods to prepare and respond to calls, ensuring every interaction is impactful.
Throughout the course, you'll learn to handle challenging situations, stage successful calls, and close deals effectively. Emphasis is placed on maintaining proper telephone etiquette and understanding key sales metrics to track and improve your performance.
By completing this course, you will gain a competitive edge in telesales, equipped with the knowledge and skills to generate leads, convert prospects, and achieve sales targets. Elevate your career and become a confident, successful Telesales Executive.
Goals
- Grasp core telesales principles.
- Generate and qualify leads efficiently.
- Employ effective sales techniques.
- Prepare and respond to calls adeptly.
- Navigate challenging scenarios with ease.
- Close sales successfully.
- Maintain professional telephone etiquette.
Prerequisites
- Basic communication skills.
- Willingness to learn sales techniques.
- EnthTelesales Executive Trainingusiasm for customer interaction.
Career Path:
- Telesales Executive
- Sales Representative
- Account Manager
- Business Development Specialist
- Customer Service Manager
- Inside Sales Manager
- Sales Trainer
Curriculum
Check out the detailed breakdown of what’s inside the course
Section 01: Introduction
1 Lectures
-
Module 1: Introduction to Telesales
13:16
13:16
Section 02: Prospecting and Lead Generation
1 Lectures
Section 03: Sales Techniques and Strategies
1 Lectures
Section 04: Call Preparation
1 Lectures
Section 05: Call Response
1 Lectures
Section 06: Staging the Call
1 Lectures
Section 07: Dealing with Difficult Situations
1 Lectures
Section 08: Closing the Call
1 Lectures
Section 09: Telephone Etiquette
1 Lectures
Section 10: Sales Metrics and Performance Management
1 Lectures
Instructor Details
Oscar Grant
Skill UpSkill Up presents a rigorous online education experience, helping you obtain industry-relevant skills that are accepted around the world. We bring you the best courses that boost your skills. We provide accredited CPD courses that deliver eye-opening knowledge and insights on every vital aspect of the ever-evolving job market landscape. We are a pioneer in the online learning sphere.
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