Agentforce & Prompt Templates Practical Implementation
Create Agentforce AI agents for different scenarios.
IT and Software ,Other IT and Software,Salesforce
Lectures -17
Duration -2 hours
Lifetime Access
Lifetime Access
30-days Money-Back Guarantee
Get your team access to 10000+ top Tutorials Point courses anytime, anywhere.
Course Description
In today’s fast-paced digital landscape, intelligent automation is a game-changer for businesses. Agentforce is your step-by-step guide to creating powerful, scenario-specific AI agents using Salesforce technologies like Apex, Flows, and Prompt Templates. This course is tailored for Salesforce developers and admins who want to leverage AI to solve complex business challenges and deliver smarter, more dynamic solutions.
We begin by exploring the core concepts of AI agents in Salesforce and understanding their integration within the platform. You’ll gain hands-on experience in crafting AI agents that can perform tasks such as lead qualification, case resolution, meeting scheduling, and customer engagement. Using Apex, we’ll implement custom logic to enhance agent functionality, while Flows will help you design scalable, declarative automation processes. The course also covers Prompt Templates, enabling you to create personalized and contextual user interactions that adapt to different business scenarios.
Throughout the course, you’ll work on real-world projects, building AI agents tailored for diverse industries like sales, service, and support. By the end, you’ll have the expertise to deploy robust AI agents that streamline processes, boost productivity, and deliver exceptional user experiences.
Whether you're new to AI or a seasoned Salesforce expert, this course will elevate your skills and prepare you for the future of intelligent Salesforce solutions. Let’s bring your Agentforce ideas to life!
Goals
Students will learn to implement Agentforce implementation using Apex, Flow and prompt templates
Agentforce Implementation using Apex
Agentforce Implementation using Flows
Agentforce Implementation using prompt templates
Prerequisites
Make sure you have an org where Einstein Copilot for Salesforce and can create prompt templates

Curriculum
Check out the detailed breakdown of what’s inside the course
Practical Implementation of Agentforce
17 Lectures
-
Create Record Summary Using Prompt Templates 10:43 10:43
-
Create Field Description Using Prompt Templates 06:45 06:45
-
Get User Input in Flex Template & Invoke Prompt Template in Apex to Get Response 04:08 04:08
-
Create Task Using Custom Agentforce Actions With Flows 11:04 11:04
-
Creating User Using Custom Agentforce Actions With Flows 04:00 04:00
-
Generate Code Using Agentforce For Developers 03:48 03:48
-
Create External Client App Authenticate in Postman Using Client Credentials Flow 08:08 08:08
-
Invoke Prompt Templates in POSTMAN ( REST API Callout ) 03:23 03:23
-
Call External API Using Flow & Use In Agent Action 12:20 12:20
-
Invoke Apex Class in Prompt Template 04:36 04:36
-
Invoke Flow in Prompt Template 06:22 06:22
-
Invoke Prompt Template in Flow 06:27 06:27
-
Invoke Prompt Template in LWC 06:32 06:32
-
Call Prompt Template As Agent Action 10:56 10:56
-
Prerequisites For Sales Email Prompt Template and It's Use 07:57 07:57
-
What is Record Snapshot & It's Use and Limitations 04:31 04:31
-
Create Object & Fields Using Agentforce(Agent Actions) 12:15 12:15
Instructor Details

KamaalAhmad Usmani
Course Certificate
Use your certificate to make a career change or to advance in your current career.

Our students work
with the Best


































Related Video Courses
View MoreAnnual Membership
Become a valued member of Tutorials Point and enjoy unlimited access to our vast library of top-rated Video Courses
Subscribe now
Online Certifications
Master prominent technologies at full length and become a valued certified professional.
Explore Now