BCA Semester I - Effective Communication

UNIT – I

Effective Communication: Role and importance of communication; Features of human

communication; Process of communication; Barriers to communication; Oral and Written

Communication; Importance of listening, speaking, reading, and writing;

Types of communication: Verbal – formal versus informal communication, one-way versus

two-way communication, Non-verbal communication.

UNIT – II

Personality Development and Interpersonal Communication: Models of interpersonal

development, Johari window, Knapp's model, Styles of communication, Time management,

Emotional Quotient, Teamwork, Persuasion techniques.

UNIT – III

Remedial English: Tenses, Subject-verb agreement, Noun-pronoun agreement, Misplaced

modifiers, Articles, Prepositions, Redundancies, Clichés.

(Note: The focus is on appropriate usage)

UNIT – IV

Vocabulary Building and Written Communication: Roots and affixes;

Words often confused: Homonyms, Homophones, Homographs; One-word substitutes;

Idiomatic usage: Idioms, Phrases, Phrasal Verbs; Synonyms; Antonyms; Paragraph writing;

Précis writing; Essay writing; Official letters; E-mail etiquette;

Technical report writing: Feasibility and Progress reports.

UNIT – V

Reading Comprehension: Unseen Passages, A.P.J. Abdul Kalam, Azim Premji, Sachin Tendulkar, Sathya Nadella, Sam Pitroda