Cisco IM and Presence (IM & P) Server Administration

Cisco Unified Communications Manager IM & Presence is a highly in-demand server that provides true Unified Communication functionalities and rich features like Instant Messaging, Presence Status of the users, File Sharing, Screen Sharing, Remote Controlling etc. With GUI and CLI interface for administering, monitoring, and troubleshooting the Unified Communications Manager IM & Presence system.

Cisco Unified Presence is a standards-based enterprise platform that brings people together in and across organizations in the most effective way. This open and extensible platform facilitates the highly secure exchange of presence and instant messaging (IM) information between Cisco Unified Communications and other applications.

IM and Presence Service delivers enhanced enterprise IM features, including group chat, persistent chat, and IM logging, along with a suite of business-to-business and business-to-consumer IM and presence open federations.

IM and Presence Service lays the foundation to deliver enterprise IM and Cisco rich, network-based presence-enabled collaboration capabilities. Customers deploying Cisco Unified Communications Manager can then view the presence status or availability of the people they want to communicate with, exchange instant messages with these individuals, and escalate to a voice and video call or a rich collaborative session.

IM and Presence Service natively supports standards-based Extensible Messaging and Presence Protocol (XMPP) and SIP for Instant Messaging and Presence Leveraging Extensions (SIP/SIMPLE). As part of this dual-protocol capability, IM and Presence Service offer customers a choice of either rich-featured Cisco Jabber Unified Communications clients or any third-party XMPP-compliant IM and presence client.

Who this course is for:

• Beginner to Intermediate Cisco Unified Communication Administrators
• Unified Communication Administrators, Consultants and Architects
• Network Engineers