Conflict Resolution Skills Training
"Resolve conflicts effectively with this course."
Updated on Dec, 2025
Language - English
Personal Development,Leadership,Conflict Management
Lectures -6
Resources -7
Duration -1 hours
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Course Description
This course is designed for individuals across various professional and personal backgrounds seeking to enhance their conflict resolution skills. It's beneficial for managers, team leaders, HR professionals, counsellors, educators, and anyone navigating interpersonal relationships. Whether you're encountering conflicts in the workplace, community settings, or personal relationships, this course equips you with practical strategies and techniques to effectively manage and resolve conflicts of any scale.
Goals
- Master a seven-step conflict resolution process adaptable to any conflict size, honing crucial management skills like handling anger.
- Utilize the Thomas-Kilmann Instrument to understand and navigate different conflict resolution styles, from collaboration to avoidance.
- Cultivate an effective atmosphere for conflict resolution by neutralizing emotions, setting ground rules, and choosing ideal settings.
- Foster mutual understanding through identifying individual needs, fostering common ground, and building positive energy and goodwill.
Prerequisites
To enroll in the Conflict Resolution course, participants typically need basic communication skills and an understanding of interpersonal dynamics. There are no specific prerequisites beyond a willingness to engage in self-reflection and collaborative learning.
Curriculum
Check out the detailed breakdown of what’s inside the course
Conflict Resolution
6 Lectures
-
Session 1 Modules 1 & 2
11:46
11:46
-
Session 2 Modules 3 & 4
13:28
13:28
-
Session 3 Modules 5 & 6
12:22
12:22
-
Session 4 Modules 7 & 8
12:35
12:35
-
Session 5 Modules 9 & 10
10:47
10:47
-
Session 6 Modules 11 & 12
06:46
06:46
Instructor Details
G S
G S is a dedicated and knowledgeable instructor who enjoys breaking down complex topics into clear, easy-to-understand lessons. With a practical approach to teaching, G S focuses on helping learners build real skills they can apply right away. Known for being patient, supportive, and detail-oriented, G S creates a comfortable learning environment where students feel confident asking questions and exploring new ideas.
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