Designing a Performance Management System

This course is designed for HR professionals who would like to understand how to set up a performance management system for a company from scratch. Owners and MDs of SMEs can also use the step-by-step process of setting up a performance management system.

This course will cover each aspect of an effective performance management system, including Goal Setting, Setting up Key Result Areas (KRAs) for departmental heads for two departments- production and sales, as well as how KRAs need to be set so that all department's KRAs contribute to the achievement of the organisational goals. The course also covers cascading in KRAs to managers and employees, conduct of data and evidence-based reviews, how to provide effective feedback and action planning. The course will cover each of the above aspects in detail and take you through a step-by-step method of setting up each of the above components for your company, leading to increased revenue and profitability. There is also a downloadable sample performance review form, which the student can modify and use for his/her company.

After completing the course, you should be able to understand each aspect of the performance management system and apply this learning to a live situation and set up a performance management system from scratch.