Developing Emotional Intelligence

Hains Academy's Developing Emotional Intelligence course is an excellent course that will change the way you think about emotions and the associated social processes. Interpersonal skills are becoming more desirable based on today's workplace. Emotional Intelligence (EI) is where the rubber meets the road for success, in both our personal and professional domains.
The course starts with the basics of EI, including self-awareness and how you respond emotionally.
The course provides you with self-regulation strategies to build a toolbox to help you manage your emotions positively, so that you are able to process a variety of different situations thoughtfully, rather than just intuitively reacting to them.
An entire section of the course focuses on empathy and social awareness, which are skills for communication, relationship building, and conflict resolution. You will also learn some advanced social skills for more complex social situations, and contexts like team dynamics, workplace conflict, and social awareness as a leader. You will be engaging in these skills so that you can develop your skills to build healthy, productive relationships, honour social dynamics, and improve collaborative behaviours
The last section focuses on applying emotional intelligence in decision-making. This includes combining your emotional awareness with rational analysis, understanding personal bias, and using empathy to make more effective and inclusive decisions.