Hotel Management Training- Balance Score Card Fundamentals

4.7 ★★★★ ★

Hotel Management Training- Balance Score Card Fundamentals

Name: Hotel Management Training- Balance Score Card Fundamentals
Rating: 4.7 (329 reviews)
Author: Manish Gupta

Fundamentals of KPIs, Balance Score Card to strategically manage business and improve performance, Hotel management

updated on icon Updated on Jun, 2025

language icon Language - English

person icon Manish Gupta

English [CC]

category icon Business,Management,Restaurant Management

Lectures -32

Resources -1

Duration -2.5 hours

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Course Description

A lot of small business fail due to they lack of focus and traditional methods of business performance evaluations which are not linked to vision, mission, or strategy. Traditional performance measures also miss the balanced growth perspective.

This Course is about fundamentals of how we align business values, mission, and vision with our performance management system to ensure sustainable business growth. These videos are live recorded from our workshop held in Yangon.

This course is for SME owners, startups, and HR Managers who would like to gain insight of

What is a Balance Score Card?
All terminologies used.
How to align vision mission strategy into KPIs.

If we missed any topic, please write to us

Who this course is for?

Small Business Owners
Startups
HR Managers
Operation Heads

Goals

Balance Score Card.
Key Performance Indicators (KPIs).
Fundamentals of Vision, Mission, Strategy.
Align Vision, Mission, Strategy and KPIs.

Prerequisites

Basic Understanding of Business.

Hotel Management Training- Balance Score Card Fundamentals

Curriculum

Check out the detailed breakdown of what’s inside the course

Introduction & Fundamentals

5 Lectures

Intro to the course 03:53 03:53
Understanding Key Performance Indicator - KPI 09:03 09:03
Terminology - Lagging and Leading Indicators 03:12 03:12
Characteristics of Good KPI 02:28 02:28
KPI Development Process 06:34 06:34

Understand Balance Score Card

4 Lectures

Balance Score Card - Explained in Details

5 Lectures

How to Setup and Establish Balance Score Cards

10 Lectures

Sample Balance Score Card / Measures and Process of Cascading BSC

5 Lectures

Performance Measures

2 Lectures

Instructor Details

Manish Gupta

Manish Gupta is a Principal Applied Researcher at Microsoft India R&D Private Limited in Hyderabad, India. He is also an Adjunct Faculty at the International Institute of Information Technology, Hyderabad and a visiting faculty at the Indian School of Business, Hyderabad. He received his Master's in Computer Science from IIT Bombay in 2007 and his Ph.D. from the University of Illinois at Urbana-Champaign in 2013. Before this, he worked for Yahoo! Bangalore for two years. His research interests are in the areas of web mining, data mining and information retrieval. He has published more than 100 research papers in reputed refereed journals and conferences. He has also co-authored two books: one on Outlier Detection for Temporal Data and another on Information Retrieval with Verbose Queries.

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Hotel Management Training- Balance Score Card Fundamentals

Hotel Management Training- Balance Score Card Fundamentals