Leadership Lessons From The People You Lead
Leader is not a title you can claim. If people respect, trust and believe in you then THEY will call you Leader
Updated on Jun, 2025
Language - English
Business,Management,Leadership
Lectures -23
Resources -12
Duration -1.5 hours
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Course Description
You are either a new leader (or just about to become one) – or an existing, battle-scarred leader who has tried everything else and believes that workers can NEVER be on the same side as their boss.
Either way, this course is for leaders who are prepared to learn uncomfortable truths. Leaders who are prepared to take responsibility, and who will not dismiss or deny the material – or immediately believe that it does not apply to them.
95% of leaders believe that their followers ‘mostly’ or ‘fully trust’ them. The truth is that when those followers are asked that question, only 16% of them actually do.
This perception gap borders on the delusional. So be prepared to challenge what you think you know.
Goals
- Understand the link between world-class leadership and customer delight
- Know why – and under what circumstances, people become leaders
- Be clear about the specific roles and followers' expectations of leadership and management
- Understand exactly what followers want (and need) from you
- Recognise how to take leadership responsibility for (and address) the problems in the team
- Understand the seven leadership ‘failures’, their implications - and precisely how to overcome them
- Be confident enough to ask followers the most important question a leader can ask!
ULTIMATELY…
Leadership is about getting things done through others... Great leadership leads to every business metric, every KPI and every customer being positively affected. It really is THAT important! By the end of this course, all these enhancements will be available to you.
Prerequisites
You are either a new leader (or just about to become one) – or an existing, battle-scarred leader who has tried everything else and believes that workers can NEVER be on the same side as their boss.
Curriculum
Check out the detailed breakdown of what’s inside the course
Section 1
8 Lectures
-
Promotional Video
03:58
03:58
-
Introduction To The Problem
05:04
05:04
-
How Leaders Affect Customer Satisfaction
05:18
05:18
-
Who Put You In Charge?
06:10
06:10
-
What Does A Leader Actually Do?
03:23
03:23
-
Leader Or Manager?
05:10
05:10
-
Followers Want Many Things
04:36
04:36
-
I I I I I Understand You
04:10
04:10
Section 2
5 Lectures
Section 3
8 Lectures
Section 4
2 Lectures
Instructor Details
Andy Edwards
Andy Edwards - Accredited Behavioural Psychologist, Author, Speaker and TrainerAndy Edwards is an accredited behavioural psychologist and is the author of two books; one on Psychometrics and understanding people, the other about Behavioural Leadership.
As an internationally acclaimed speaker, Andy has over 25 years of experience in teaching relationship skills. He founded the concept of ‘Relationomics’, which identifies the business case for ‘Playing Nicely’ together. His engaging and practical teaching style, proven through his numerous in-person and online presentations worldwide, guarantees an enlightening, entertaining, and transformative learning experience.
Andy’s online courses are already helping people in 132 countries, and have been translated into dozens of languages.
He is married to Ali – and lives on the South Coast of the UK.
Follow Andy on LinkedIn by searching: andyedwardsthespeaker
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