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MBA: Retail management, Merchandising, and E-commerce

person icon Navdeep Yadav

4.7

MBA: Retail management, Merchandising, and E-commerce

Build and grow your own retail and e-commerce business

updated on icon Updated on Jun, 2025

language icon Language - English

person icon Navdeep Yadav

English [CC]

category icon Business,Management,Retail Management

Lectures -44

Duration -5.5 hours

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Course Description

If you have been to a retail store do why you end up buying more than you actually need?

That's because they provide you with an amazing shopping experience by using some business strategies. This course will help you understand the strategy you can follow if you are planning to start your own retail business or e-commerce brand in the future.

Section 1 Introduction to Retail Management Basics

  • What is Retail Management?

  • Retail Marketing Mix.

  • Porter Five Force Model.

  • SWOT Analysis.

  • Consumer vs Customers.

  • Understanding the Retail Consumer.

  • Variety vs Assortment.

Section 2 Types of Retail store and Trading area

  • Types of retail stores based on the format.

  • Types of retail stores based on the trading area.

  • Reilly's Law of Retail Gravitation | Retail Management.

  • Huff Gravity Model | Retail Management.

  • Trading area Advance exercise.

Section 3 Omnichannel and e-commerce

  1. Webrooming vs Showrooming.

  2. Multichannel and Omnichannel strategy.

Section 4 Warby Parker Omnichannel Case Study

  • Warby Parker Case Study Intro.

  • Warby Parker Retail Finance Metrics.

  • Basics of Income Statement.

  • Warby Parker Contribution Margin.

Section 5 Customer Data in Retail Management

  • Customer Relationship Management.

  • Recency, Frequency, and Monetary (RFM) analysis.

  • Market Basket Analysis (Market Basket Analysis).

  • Association and Support (Market Basket Analysis).

  • Confidence (Market Basket Analysis).

  • Lift (Market Basket Analysis).

  • Name manager and Indirect function.

  • Market Basket Analysis.

Section 6 Store layout and design

  • Customer Lifetime Value.

  • Customer Lifetime Value Assignment.

  • Types of Store Layout

  • The goal of Store Design.

  • Store layout Exercise - Lift.

Section 7 Retail finance and accounting

  • Introduction to Retail Finance.

  • Income Statement and Cash Flow Statement.

  • Introduction to Asset Management and Margin Management.

  • The Strategic Profit Model in Retail Management.

  • Walmart and Tiffany Financial Statement.

  • Retail Finance Assignment.

  • Financial metrics Conclusion.

Section 8 Category and Inventory Management

  • Introduction to Category Management.

  • ROI and GMROI.

  • ABC Analysis for Inventory Management.

Section 9 E-commerce and D2C brands

  • Introduction to e-commerce and D2C.

  • Private labels and white labels.

  • D2C business model.

  • Marketing, Sales and expansion of D2C brand.

Who is this course for?

  • People wanted to start their own retail store or retail business.
  • Business Graduates wanted to learn about operations and supply chains.
  • Entrepreneurs looking to expand their retail business.
  • Students who wanted to start their own e-commerce brand.

Goals

  • Retail management.

  • Merchandising management and planning.

  • E-commerce and D2C brand.

  • Inventory management and planning.

  • Customer Relationship Management.

  • Market Basket Analysis.

  • Store layout and design.

  • Customer Lifetime Value.

  • Retail finance and accounting.

  • Introduction to Asset Management and Margin Management.

  • Category and Inventory Management.

  • E-commerce and D2C brands.

  • Private labels and white labels.

  • Types of retail stores based on trading area.

  • Retail Marketing Mix.

Prerequisites

  • Basic understanding of business.

  • Should be familiar with Microsoft Excel.

MBA: Retail management, Merchandising, and E-commerce

Curriculum

Check out the detailed breakdown of what’s inside the course

Introduction to Retail Management Basics

7 Lectures
  • play icon What is Retail Management 05:35 05:35
  • play icon Retail Marketing Mix 07:04 07:04
  • play icon Porter Five Force Model 11:47 11:47
  • play icon SWOT Analysis 08:42 08:42
  • play icon Consumer vs Customers 05:44 05:44
  • play icon Understanding the Retail Consumer 12:40 12:40
  • play icon Variety vs Assortment 08:22 08:22

Types of retail store based on trading area

4 Lectures
Tutorialspoint

Omnichannel and e-commerce

2 Lectures
Tutorialspoint

Warby Parker Omnichannel Case study

4 Lectures
Tutorialspoint

Customer Data in retail management

9 Lectures
Tutorialspoint

Store layout and design

5 Lectures
Tutorialspoint

Retail finance and accounting

7 Lectures
Tutorialspoint

Category and Inventory Management

3 Lectures
Tutorialspoint

E-commerce and D2C brands

3 Lectures
Tutorialspoint

Instructor Details

Navdeep Yadav

Navdeep Yadav

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