Order to Cash (O2C) - Accounts Receivables & DSO guide

Welcome to the world of Order to Cash. We will make an honest effort to cover all relevant topics in the O2C cycle.

This course will be covered at multiple levels :

• High-level O2C Process with 6 major groups.

• 3 subgroups are explained under each of the groups.

• Deep dive into each of the subgroups and activities (with practical examples and explanations).

This course will provide an overview of the following concepts

• Order Management - Prospect becoming a Customer.

• Order fulfilment – Delivery of goods or services and post fulfilment.

• Invoicing, Invoice generation and Invoice circulation.

• Revenue including Deferred Revenue and Unbilled Revenue.

• Discounts and types of discounts.

• Accounts receivables – Collection follow-up strategy, Dunning process,  Payment accounting, Cash application, Credit handling, BRS, Factors impacting DSO, Allowance for doubtful debts etc.

• Reporting of Revenue and Receivables – Analysis and Business insights, Visual dashboards.

• Special topics like Customer, Credit rating, DSO Swings, Escheatment process, Factoring, etc.

• Few Interview Questions Specific to Order to Cash.

• Accounting Journal entries pertaining to end-to-end process.

• You can take up this course to understand some of the concepts and controls in O2C more specifically Accounts receivables and DSO, to perform better in your current role.

• This course is relevant for all stages of your career - beginner, mid-level or senior levels.

• This course is designed in a simple layman language and anyone who doesn't have prior knowledge also can understand the basic concepts.

• This course can also be used for induction training for any level.