Process Improvement in Practice
A step-by-step pathway to excellence
Updated on Jun, 2025
Language - English
Business,Business Strategy,Strategic Planning
Lectures -84
Resources -5
Quizzes -10
Duration -2.5 hours
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Course Description
Embark on a transformative learning journey with "Process Improvement in Practice." This course offers a deep dive into the core components shaping organizations. Participants will hone their skills in identifying problems and recognizing broken processes that impede workplace efficiency. Explore the nuances of the six Management Work Styles and gain practical experience constructing process maps at various levels, spanning from Macro to Functional Activity to Task-Procedure. This hands-on approach allows participants to seamlessly integrate mapping skills, discern stakeholder roles, and apply mathematical techniques for effective process analysis.
The course goes beyond theory, providing a practical roadmap with the Ten-Step Process Improvement Methodology. Through real-life applications, participants navigate each step, fostering a comprehensive understanding enriched by the integration of the 32-Redesign Principles. This equips participants with the tools to drive organizational success by strategically implementing process improvements.
Equip yourself with invaluable skills that transcend traditional learning, ensuring you not only understand but can actively apply strategic process improvement principles in the ever-evolving landscape of organizational dynamics. This course is meticulously crafted using best practices in the Process Improvement field and inspired by the esteemed author Dan Madison and his influential book "Process Mapping, Process Improvement, and Process Management."
Start the course now.
Goals
Having completed this course, you will be able to:
- Identify the four main components that make up any organization
- Explain where most problems exist in an organization
- Distinguish between the six types of Management Work Styles
- Create any process map at various level of detail (Macro, Functional, or Task-Procedure)
- Relate the various levels of process mapping and utilize each one for its intended use
- Distinguish between the distinct roles of stakeholders in a Process Improvement/Redesign Project
- Identify a broken process that needs improvement in the workplace
- Select the best process for improvement using mathematical techniques
- Describe each step in the Ten-Step Process Improvement Methodology and relate them in a process improvement project
- Apply the Ten-Step Process Improvement Methodology in a real-life case study
- Recognize the 32-Redesign Principles and integrate them in the 10-Step Process Improvement Methodology
Prerequisites
No prerequisites are mandatory except for passion towards a positive change in the workplace.
Curriculum
Check out the detailed breakdown of what’s inside the course
Introduction
2 Lectures
-
A Welcome Message
01:52
01:52
-
Course Overview
01:52
01:52
Organizations in the Context of Process Improvement
13 Lectures
Process Mapping
11 Lectures
Stakeholders of Process Improvement Projects
7 Lectures
Selection of Broken Processes
6 Lectures
The 10-Step Process Improvement Methodology (PIM)
7 Lectures
PIM: Step Three: As-Is Flowchart
10 Lectures
PIM: Steps Four and Five
5 Lectures
PIM: Step Six: First-Cut Redesign
4 Lectures
The 32 Redesign Principles
12 Lectures
PIM: Steps Seven to Ten
7 Lectures
Instructor Details
Mohammed Barakat
Barakat holds a B.Sc. degree in Industrial Engineering from the University of Jordan and has 21 years of experience in diverse industries.
Throughout his career Mohammed focused on Process Management and Improvement. He leveraged the concepts of Lean and Six Sigma in the workplace. And recently, he has been involved in the field of Data Science and Machine Learning.
In his capacity as a process improvement professional he has managed and implemented a multitude of improvement projects using Six Sigma, Lean, Theory of Constraints, and Kaizen.
As a programmer and data analyst, he started his journey in early 2000’s with programming by developing Excel-VBA macros to provide quick solutions in his work. He managed to develop robust applications in MS Access that cut down on labor cost and made processes more efficient.
He kept pace with advancement of data analysis, and he entered Data Science field in 2013. Barakat has developed several R scripts and reproducible researches handling statistical and machine learning algorithms.
Mohammed is a Jordan Consultant Engineer (JCE), and he holds several certifications in Project Management (PMP and PMI-RMP) and Six Sigma (ASQ Six Sigma Black Belt and Green Belt). He is also a Microsoft Certified Trainer and Technology Specialist from Microsoft.
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