SurveyMonkey Mastery: Gather Actionable Customer Feedback
A Step-by-Step Guide to Creating Surveys That Drive Insights
Marketing,Other Marketing,Customer Experience Management
Lectures -20
Duration -41 mins
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Course Description
Discover how to craft professional surveys with templates, question bank, and advanced formatting. Learn methods of designing surveys that engage your audience and deliver actionable insights. Explore response gathering, results analysis, and more to turn customer feedback into growth drivers.
Whether you're a survey newbie or looking to advance your skills, this course gets you SurveyMonkey-ready with the skills and confidence to become SurveyMonkey master. Unleash the power of feedback to drive business outcomes and better decision-making.
Goals
- Sign up for a SurveyMonkey account and explore pricing plans.
- Use survey templates or create surveys from scratch.
- Customize start and survey pages with stunning designs.
- Create diverse question formats, from multiple-choice to picture questions.
- Tailor surveys with advanced formatting and design options.
- Preview surveys for optimal user experience.
- Collect responses at an affordable cost from different sources.
- Analyze survey results to gain valuable insights.
- Take advantage of SurveyMonkey's referral program for added perks.
- Survey feedback consolidation for increased customer satisfaction and business strategy benefits for additional gains.
Prerequisites
- Basic computer skills and familiarity with online tools.
- Access to a SurveyMonkey account (free or paid).

Curriculum
Check out the detailed breakdown of what’s inside the course
Introduction and Getting Started
3 Lectures
-
Introduction to SurveyMonkey 01:26 01:26
-
Understanding Pricing and Opening an Account 02:23 02:23
-
Joining the SurveyMonkey Referral Program 01:40 01:40
Survey Creation Basics
6 Lectures

Question Builder Mastery
4 Lectures

Survey Customization and Formatting
3 Lectures

Finalizing and Collecting Responses
4 Lectures

Instructor Details

LinCademy
LinCademy: Connect and LearnLinCademy_ an innovative online professional platform for social learning, self branding, professional networking and communication. At the end of 2024, LinCademy has more than 1 million students/trainees enrolled in its courses across different online learning platforms with average course rating of 4.7/5. At the beggining of 2025, LinCademy launched it innovative learning platform.
LinCademy – A Leader in Social Learning ✨ #Lincademy_Courses ✨
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