SurveyMonkey Mastery: Gather Actionable Customer Feedback

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SurveyMonkey Mastery: Gather Actionable Customer Feedback

Name: SurveyMonkey Mastery: Gather Actionable Customer Feedback
Rating: 4.2 (258 reviews)
Author: LinCademy

A Step-by-Step Guide to Creating Surveys That Drive Insights

updated on icon Updated on Jun, 2025

language icon Language - English

person icon LinCademy

category icon Marketing,Other Marketing,Customer Experience Management

Lectures -20

Duration -41 mins

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Course Description

Knowing your customers is the success of your business. This in-depth training series educates you on how to harness SurveyMonkey to get quality feedback with minimum effort. From designing surveys to interpreting responses, each step is explained in step-by-step, over-the-shoulder video tutorials.
Discover how to craft professional surveys with templates, question bank, and advanced formatting. Learn methods of designing surveys that engage your audience and deliver actionable insights. Explore response gathering, results analysis, and more to turn customer feedback into growth drivers.
Whether you're a survey newbie or looking to advance your skills, this course gets you SurveyMonkey-ready with the skills and confidence to become SurveyMonkey master. Unleash the power of feedback to drive business outcomes and better decision-making.

Goals

Sign up for a SurveyMonkey account and explore pricing plans.
Use survey templates or create surveys from scratch.
Customize start and survey pages with stunning designs.
Create diverse question formats, from multiple-choice to picture questions.
Tailor surveys with advanced formatting and design options.
Preview surveys for optimal user experience.
Collect responses at an affordable cost from different sources.
Analyze survey results to gain valuable insights.
Take advantage of SurveyMonkey's referral program for added perks.
Survey feedback consolidation for increased customer satisfaction and business strategy benefits for additional gains.

Prerequisites

Basic computer skills and familiarity with online tools.
Access to a SurveyMonkey account (free or paid).

SurveyMonkey Mastery: Gather Actionable Customer Feedback

Curriculum

Check out the detailed breakdown of what’s inside the course

Introduction and Getting Started

3 Lectures

Introduction to SurveyMonkey 01:26 01:26
Understanding Pricing and Opening an Account 02:23 02:23
Joining the SurveyMonkey Referral Program 01:40 01:40

Survey Creation Basics

6 Lectures

Question Builder Mastery

4 Lectures

Survey Customization and Formatting

3 Lectures

Finalizing and Collecting Responses

4 Lectures

Instructor Details

LinCademy

LinCademy: Connect and Learn

LinCademy_ an innovative online professional platform for social learning, self branding, professional networking and communication. At the end of 2024, LinCademy has more than 1 million students/trainees enrolled in its courses across different online learning platforms with average course rating of 4.7/5. At the beggining of 2025, LinCademy launched it innovative learning platform.

LinCademy – A Leader in Social Learning ✨ #Lincademy_Courses ✨

Course Certificate

Use your certificate to make a career change or to advance in your current career.

SurveyMonkey Mastery: Gather Actionable Customer Feedback

SurveyMonkey Mastery: Gather Actionable Customer Feedback