Temenos Transact (T24) Core Banking System - Customer

The most widely adopted solution in the global banking industry is the Temenos Transact (T24) Core Banking System. We will go far beyond the basic terms and concepts of T24 in this course to business knowledge that powers core banking operations, starting with Customer—the centerpiece of any banking system.

You will be taught in this course how the Customer module works in T24. Other key phrases that you will learn about include Customer Profiles, which forms vital information on each client, and Customer Search, by which you will effortlessly get customer information from complex search criteria. Single Customer View will then demonstrate how T24 consolidates data from sources and thus brings about a total and integrated view of customer information.

We’ll also explore Customer Relationships, which highlights how relationships between different customer entities are structured and maintained within the system. You’ll delve into advanced customer information management, including important details for compliance such as KYC, AML, and FATCA requirements.

This course is ideal for banking professionals, IT staff, and anyone seeking to enhance their knowledge of core banking systems. By the end, you’ll be equipped to handle customer-centric operations effectively in T24, enhancing both customer satisfaction and operational efficiency.