Ravi Sagar is an Atlassian consultant and Drupal expert with several years of experience in web development and business analysis. He has done extensive work implementing and customizing big Jira instances for project tracking, test management, support tickets, and Agile tracking. Ravi founded Sparxsys Solutions Pvt. Ltd. in 2010—a start-up company that provides consultancy and training services on Atlassian tools and Drupal. He has a keen interest in building accessible websites, adhering to WCAG guidelines, and is the author of Mastering Jira 7 - Second Edition and multiple Jira 7 video training courses. In his free time, he loves blogging on his website, where he writes regularly about topics such as DevOps and programming.