Tom Piens, PCNSE, CISSP, and founder of PANgurus, has nearly 10 years of experience working with Palo Alto Networks customers. Tom has been at the forefront of engaging with customers, responding to questions, and analyzing unique needs to apply the best possible solutions or workarounds. He has authored a great many articles on the Palo Alto Networks knowledge base and discussion forum solutions, including the popular Getting Started series. Also known as “reaper” on the PANgurus and LIVEcommunity forums, and @PANWreaper on Twitter, Tom has been recognized by Palo Alto Networks user groups and community members, and by countless thankful customers.
