Apple IT Certification Exam Prep

4.6 ★★★★ ★

Apple IT Certification Exam Prep

Name: Apple SUP-2024 and DEP-2024 exam prep and training to pass test
Rating: 4.6 (330 reviews)
Author: Drew W Smith

Apple Certification (SUP-2024 & DEP-2024) Exam Preparation for iOS 17 and macOS 14 Sonoma.

updated on icon Updated on Jun, 2025

language icon Language - English

person icon Drew W Smith

category icon IT and Software ,IT Certifications,

Lectures -213

Resources -60

Quizzes -47

Duration -9.5 hours

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Course Description

Because the courses are aligned with both certification requirements for the Apple Certified Support Professional and the Apple Certified IT Professional, completion of this course will adequately qualify someone to pass two exams: the Apple Device Support and the Apple Deployment and Management. Students will work through a combination of lectures and hands-on exercises. It will cover the ecosystem encompassed by Apple, including not just macOS and iOS but even all their other operating systems. The end result of this course is participants will be fully prepared to take the both Apple IT Certification tests- Apple Certified Suppport Professional (ACSP), and Apple Certified IT Professional (ACITP). These will mark them off as experts in supporting, deploying, and managing devices Apple in any professional setting.

This course starts off giving a deep dive into the critical skills required for an entry-level position in Apple product support. Through a series of interactive lectures, examples of practical application, and quizzes and exam prep you will become proficient in troubleshooting, customer support, system configuration, and network management specific to the Apple ecosystem. Throughout the course, students will explore the various deployment models for Apple devices such as Automated Device Enrollment and how to choose the best Mobile Device Management solution for your organization. Topics include how to configure network settings on Apple devices, troubleshooting common network issues, and how to optimize your enterprise network for Apple device support. Finally, students receive targeted preparation tips, strategies, and practice exam questions to help them tackle the Apple certification exams with confidence.

No experience of Apple products is required for this course, making it open to first-time learners. However, a basic knowledge of computer systems and enthusiasm for technology will be an added advantage. Join today and take the first step toward getting certified in Apple system administration and support!

Goals

Students will be well prepared to sit through and pass the Apple Device Support exam while taking home the Apple Certified Professional certification badge.
They will be fully ready to take and pass the Apple Management and Deployment exam and obtain their Apple Certified IT Professional badge.
Students will become confident in handling Apple devices, from setup to troubleshooting.
The students will learn not only about Apple products but also how to optimize their IT infrastructure to work best with Apple devices, including network optimization, security, and authentication.
The students will be taught about all the enrollment and management capabilities that will be available whenever Apple endpoints are deployed.
Students will understand how to handle the common technical issues that arise from Apple devices like iPhone, iPad, and Mac without much hassle.

Prerequisites

Beginner or intermediate level of experience using iOS and macOS operating systems.
Access to an Apple Macintosh computer that can run macOS Sonoma (14) or higher.
Access to an Apple iOS Device such as an iPad or iPhone that can run iOS/iPadOS 17 or higher.
Students should have fundamental IT knowledge in areas such as operating systems, storage, and computer networking.
Internet Access & Apple ID with App Store access.

Curriculum

Check out the detailed breakdown of what’s inside the course

Course Introduction

5 Lectures

Introduction 00:38 00:38
Course Structure 01:26 01:26
Course Requirements 02:24 02:24
Device Setup 01:55 01:55
How to Succeed in this Course 01:47 01:47

1 Lectures

Instructor Details

Drew W Smith

Drew Smith is the founder and CEO of Automata Technology Services LCC and has been supporting Apple technologies since his very first Apple -- the IIgs!

Automata Technology Services has a combined 40 years of experience designing, installing, and managing technology solutions specializing in creative and education markets. Drew has been publishing books on Apple device support and teaching online courses on system administration since 2019. Prior to this, Drew spent 20 years in the education sector providing technology support and solutions design services for the higher education market across the United States.

In his spare time, Drew enjoys spending time with his family, playing video games, and listening to indie rock. He also spends too much money on LEGO and hobbiest electronics projects. His passion is sharing best practices for system administration and IT infrastructure standardization, particularly in multi-location or enterprise environments.

Course Certificate

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