Mastering Negotiation: Strategies, Ethics & Innovations
Master Negotiation Skills: BATNA, Value Creation, Trust Building, Cross-Cultural Strategies & More
Development ,Data Science,Generative AI
Lectures -98
Duration -5 hours
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Course Description
Our team of seasoned negotiators and skilled educators have spent years in the trenches of high-stakes negotiations, from corporate boardrooms and international peace talks to intricate online negotiations and emotionally charged dispute resolutions. With a rich background spanning diverse sectors and cultures, we've distilled our collective experiences and insights into an immersive course designed not just to teach you about negotiation, but to transform you into a strategic thinker and an empathetic listener, capable of navigating and aligning the complex human interests at the heart of every negotiation.
In today’s fast-paced world, negotiation skills are not just a professional asset; they are a daily necessity. Whether you're aiming to close a multimillion-dollar deal, secure the best terms with suppliers, resolve conflicts within your team, or even negotiate your next salary increase, the principles, strategies, and techniques covered in this course are universally applicable. Our course takes a deep dive into the psychology, dynamics, and ethics of negotiation, ensuring you're equipped for the most challenging scenarios you might encounter.
- Corporate negotiators seeking to enhance their skills for complex business deals.
- Procurement and supply chain professionals aiming to improve supplier negotiations.
- HR managers focusing on negotiating employment contracts and resolving workplace disputes.
- Project managers interested in effectively managing stakeholder expectations and project negotiations.
- Sales professionals looking to maximize value in customer negotiations.
- Cross-cultural consultants requiring nuanced understanding of negotiating in diverse cultural contexts.
Goals
- Define the concept of BATNA in negotiations.
- Distinguish between positions and interests in negotiation contexts.
- Apply interest-based negotiation techniques in a simulation.
- Develop a detailed preparation plan for an upcoming negotiation.
- Create strategies for expanding negotiation value creation.
- Identify mutual gains in a negotiation case study.
- Build rapport with a negotiation counterpart in a role-play.
- Analyze power dynamics in provided negotiation scenarios.
- Employ active listening to improve negotiation outcomes.
- Utilize framing techniques to persuade in negotiation settings.
- Demonstrate ethical negotiation tactics in competitive environments.
- Adapt negotiation approaches to different cultural contexts.
- Formulate a structured negotiation framework for a given situation.
- Practice overcoming objections in simulation exercises.
- Manage a multiparty negotiation to reach a consensus.
- Enhance emotional intelligence for effective negotiation feedback.
- Integrate AI tools for negotiation preparation in a workshop.
- Execute email negotiation strategies in a practical exercise.
- Lead a negotiation under uncertainty in a group simulation.
- Reflect on personal negotiation skill development and plan improvement steps.
Prerequisites
- There are no requirements or pre-requisites for this course, but the items listed below are a guide to useful background knowledge which will increase the value and benefits of this course.
- Basic understanding of negotiation concepts and terminologies.
- Experience in any form of negotiation, whether in personal, academic, or professional settings.
- Access to a computer or device capable of video conferencing for simulations and case study discussions.
Curriculum
Check out the detailed breakdown of what’s inside the course
Foundations of Negotiation
5 Lectures
-
Introduction to Negotiation Principles and Fundamentals 03:14 03:14
-
Understanding Interest-Based Negotiation 02:49 02:49
-
Positions vs Interests: Identifying the Difference 02:59 02:59
-
The Concept of BATNA (Best Alternative To a Negotiated Agreement) 02:55 02:55
-
The Importance of Preparation in Negotiation 02:36 02:36
The Art of Value Creation
5 Lectures
Building Trust and Rapport
5 Lectures
Analyzing and Managing Power Dynamics
5 Lectures
Negotiating Across Cultures
5 Lectures
Effective Communication and Persuasion Techniques
5 Lectures
Advanced BATNA Analysis
5 Lectures
Psychological Tactics in Negotiation
5 Lectures
Negotiating in Digital Environments
5 Lectures
Ethics and Fairness in Negotiation
5 Lectures
Structured Negotiation Frameworks
5 Lectures
Collaborative Negotiations for Lasting Agreements
5 Lectures
Handling Objections and Stalemates
4 Lectures
Maximizing Your Negotiation Leverage
5 Lectures
Advanced Strategies for Value Claiming
5 Lectures
Mastering Multiparty Negotiations
4 Lectures
Personal Development and Emotional Intelligence
5 Lectures
Innovations in Negotiation Practice
5 Lectures
Negotiation in Complex Scenarios
5 Lectures
Reflections and Next Steps
5 Lectures
Instructor Details
Peter Alkema
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