ITIL® V3 Foundation Course

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ITIL® V3 Foundation Course

Name: ITIL® V3 Foundation Course
Rating: 4.3 (344 reviews)
Author: Tutorialspoint

Get practical training in ITIL® V3 Foundation with real-world applications

updated on icon Updated on Jun, 2025

language icon Language - English

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English [CC]

category icon IT and Software ,Other IT and Software,

Lectures -118

Duration -5.5 hours

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Course Description

ITIL® V3 Foundation is the foundation-level course that trains you for the ITIL® framework, which is the most widely adopted framework for IT service management (ITSM). ITIL® V3 Foundation provides you with the essential knowledge and skills you need to understand the ITIL® framework and its principles.

ITIL V3 Foundation Course Overview

The course will teach you the ITIL® framework, including its history, principles, and components. You will learn the ITIL® service lifecycle, which describes the different phases of an IT service.

The course also walks you through ITIL® service management processes, which are the activities that are performed to deliver and support IT services. You will get hands-on training on ITIL® service management functions, which are the different roles and responsibilities involved in IT service management.

The course will also help you learn the ITIL® service management roles, which are the people who perform the different roles and responsibilities in IT service management

The five fundamental lifecycle phases of the IT framework will be broken down in this course, and each phase's associated procedures, subprocesses, and evaluation metrics (KPIs) will be covered.

This online course was created to help students and beginners easily grasp ideas through actual-world situations. You should be familiar with the fundamental terminologies, such as information technology, infrastructure, services, and service level agreements, before continuing with this course.

This course is perfect for:

IT professionals
Business professionals
Anyone who wants to learn about ITIL® V3

Goals

Understand the ITIL® framework
Explain the ITIL® service lifecycle
Describe the ITIL® service management processes
Identify the ITIL® service management functions
Define the ITIL® service management roles

Prerequisites

An interest in IT services management

Curriculum

Check out the detailed breakdown of what’s inside the course

ITIL Introduction and History

4 Lectures

ITIL Introduction and History 00:46 00:46
Evolution of ITIL 02:31 02:31
Standard Based on ITIL 03:34 03:34
ITIL V3 Life Cycle Approach 04:43 04:43

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